Delivery & Returns

Shipping Policy:

Shipping fees are based on product weight;

Free shipping on purchases over 60€ for Portugal and 65€ for Spain;

All items are sent via CTT;

Tracking ID will be sent to the e-mail of purchase;

Items can take up to 1/3 days to be sent;

We do not take responsibility for delivery problems.

If necessary to resend any item due to carrier/client fault, we will charge shipping costs;

Return & Exchange Policy: 

You can return or exchange any item with our partner IFLASTMILE ( PORTUGAL AND SPAIN ONLY), or by clicking the link below, or by contacting us through our email: geral@ridispesso.com;

To return or to exchange a product using IFLASTMILE click on this link;

The clients are responsible for the shipping fees;

15 day return policy;

Item must show no signs of wear;

Refunds will be made after the item as arrived our storage;

Refunds will be made via bank transfer;

Due to accounting issues, refunds may take up to 30 business days;

Itens can be returned at our warehouse without any fees, or shipped to our storage;

We do NOT refund shipping fees on returned itens;

In case of doubt contact us by e-mail at: geral@ridispesso.com;